Effective Date: 23 July 2026

Welcome to LoanSeva (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit a loan application.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• PAN Card Details
• Aadhaar Details (only when required)
• Address
• Employment Details
• Monthly Income
• Loan Type & Loan Amount
• Bank Details (only if required during loan processing)
• IP Address, Browser Information and Device Details
• Cookies and Website Usage Data

1. How We Use Your Information

Your information is used to:

• Verify your loan eligibility.
• Process your loan enquiry.
• Share your application with our authorized lending partners, NBFCs, Banks and DSAs.
• Contact you regarding your application.
• Provide customer support.
• Improve our services and website.
• Prevent fraud and unauthorized activities.
• Comply with legal and regulatory requirements.

1. Information Sharing

We may share your information with:

• Authorized Banks
• NBFCs
• Financial Institutions
• Corporate DSAs
• Verification Agencies
• Technology Service Providers
• Government Authorities (when legally required)

We never sell your personal data to unrelated third parties for marketing purposes.

4. Data Security

We use reasonable administrative, technical and security measures to protect your information against unauthorized access, misuse, alteration or disclosure. However, no online system is completely secure, and therefore absolute security cannot be guaranteed.

5. Cookies

Our website may use cookies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic.
• Enhance user experience.

Users may disable cookies through their browser settings, although some features may not function properly.

6. Third-Party Services

Our website may contain links or integrations with third-party websites or payment gateways. Their privacy practices are governed by their own privacy policies, and we are not responsible for their content or practices.

7. Loan Application

Submitting an application on LoanSeva does not guarantee loan approval.

Loan approval depends entirely on:

• Bank/NBFC policies
• Credit score
• Income
• Documentation
• Internal verification
• Eligibility criteria

The final decision rests solely with the respective lender.

8. User Consent

By submitting your details on our website, you:

• Consent to the collection and processing of your personal information.
• Authorize LoanSeva to contact you through Phone Calls, SMS, WhatsApp and Email regarding your application.
• Authorize us to share your information with our lending partners for loan processing.

1. Data Retention

Your information may be retained for as long as necessary to:

• Complete loan processing.
• Resolve disputes.
• Prevent fraud.
• Meet legal and regulatory obligations.

1. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your details.
• Request deletion of eligible personal data.
• Withdraw consent where legally applicable.

1. Children’s Privacy

Our services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors.

12. Changes to this Privacy Policy

LoanSeva reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.

13. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us through the official contact details available on the LoanSeva website